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lisabeck
Beginner
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Message 1 of 4

Is "Accept our New Terms of Service" email a phishing attempt?

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This email purports to come from "Certified E-Mail" and threatens to block my access to Bt Internet email account from Feb 28 -- in five days even though this is the first I've heard about it -- if I don't click on the link to accept some policies.  This is the first I've heard of this and it seems dodgy.  Also when I click on the sender the actual address is 'xxxxxx@btinternet.com' which sounds like a hoaxer to me.  

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licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Is "Accept our New Terms of Service" email a phishing attempt?

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Its a scam, don't click om any links.

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lisabeck
Beginner
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Message 3 of 4

Re: Is "Accept our New Terms of Service" email a phishing attempt?

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Thank you!
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Thompson218
Aspiring Expert
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Message 4 of 4

Scam Email

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Just a warning that I've received a scam email with a subject line of "Certified E-Mail" telling me that if I don't click a link to accept the new terms of service then I will lose access to my account. On my phone / tablet I couldn't hover over the many links so I've fired up my aged laptop and sure enough, half an hour later, I was able to hover over the links and they were all dodgy.

**Here's the text of the email with the links removed**

Dear Btinternet User

We emailed you last month to let you know about changes we are making to our Terms of Service and Privacy Policy. These changes are key steps towards creating what's next for our consumers, like you, while empowering them with transparency and controls over how and when their data is used.

You can learn more about what these policies mean for you here, as well as more about the changes in our FAQs.

In order to continue to access your BT Mail account after February 28th-2021, you will need to confirm you accept the Terms of Service. We also need a few moments of your time to explain how we manage your data and provide you with some choices in relation to the processing of that data.

Click here to accept.

If you do not want the new Terms of Service and Privacy Policy to apply to you, you will no longer be able to access your account from February 28th-2021. If you would like the contents of your email account, you may obtain a copy of your data by clicking here.

Thank you for your time and cooperation.

We hope to hear from you soon,

Your BT Community Team

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