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aliballibee
Contributor
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Message 1 of 4

Is this a fake BT Email?

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Hi

Received an email today from the following address:

BTcomms <update18588356@updateinfor.com>

Reported as possible "phishing" and haven't clicked on any any links. The "Login to My BT" link is:

 My BT    

https://btupdate.newupdate58.com/?em=xxx,xx@btopenworld.com&key=539 

The "X"'s  I've added, to replace my actual email address.

Fake or real??

Many thanks

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3 REPLIES 3
Moderator
Moderator
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Message 2 of 4

Re: Is this a fake BT Email?

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Hi @aliballibee,

Welcome to the Community and thank you for posting. Going by the details you've posted it does look like that email is fake.

If you're worried about an email that appears to be from BT, rather than clicking on any links you should type www.bt.com/mybt in your browser to log in to your My BT account.

  • From here you can check your account details are up to date and view your bill
  • Alternatively, use our automated phone service to check your balance - 0800 443 311
  • Forward the email to our dedicated mailbox - phishing@bt.com - and delete the email

If you take a look at Spotting a Phising Email

Thanks

PaddyB

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Distinguished Guru
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Message 3 of 4

Re: Is this a fake BT Email?

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@aliballibeewrote:

Hi

Received an email today from the following address:

BTcomms <update18588356@updateinfor.com>

Reported as possible "phishing" and haven't clicked on any any links. The "Login to My BT" link is:

 My BT    

[]

The "X"'s  I've added, to replace my actual email address.

Fake or real??

Many thanks


Hi, welcome to the forums.

100% fake.

The From email address is not a BT one, the website is nothing to do with BT - and almost certainly a phish email

aliballibee
Contributor
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Message 4 of 4

Re: Is this a fake BT Email?

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Thanks all.

I had already sent it to the BT "phishing" email address.

Many thanks