Lack of delivery

[Minsue]

• Can someone tell me why my email address is unable to accept emails from 'g-mail'.  I have been waiting for 3weeks to get an invoice emailed to me.  3 times the sender sent it over the weeks, finally I got it sent to my son's email which is not BT and it came through within minutes,  thanks.  Minsue

[licquorice · Accepted solution]

Check that you haven't inadvertently blocked the Gmail domain in your blocked senders list, it seems a fairly common occurrence for some reason.

[Minsue]

Thanks for the reply, checked in the blocked section and there it was, now unblocked and hopefully future emails from them will come thru.  Minsue