cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
338 Views
Message 1 of 2

Locked out of my email

Today I found myself locked out of my email.  The onhy way I could regain access was to change my password.  Should I be worried about this - does it mean that someone has accessed the account.  I can't see any problems but what should I look for?

Also, I am not happy with the security question I was asked to change my password, and would like to change this,  but can find no way to do so.

Any advice welcome.

0 Ratings
Reply
1 REPLY 1
321 Views
Message 2 of 2

Re: Locked out of my email

See links about being locked out of your account.

How can I tell if my email account is no longer secure? | BT Help

Repeat log in failures to BT Email | BT Help

To change your security question log onto your MyBT and go to Your Profile and change it there.

0 Ratings
Reply