Now I have a BT email address I would like to change my login email to this one but I don't know how to achieve this
Solved! Go to Solution.
go to your forum account then settings then email and you can change email address there
Thanks imjolly. Got there in the end. Don't know anything about a forum account and I certainly couldn't find anything with a "settings" button but I muddled through and have it sorted now.
Next question, if you can provide some guidance please: Everything on my email pages has a Chinese character next to it. I don't understand Mandarin and so I would like to get rid of these superfluous characters. Any ideas?
Hi @rvneal, welcome to the community and thanks for posting, is it your BT ID that you want to change?
That's a strange issue with the Chinese characters, have you tried a different web browser to see if they are showing there too?
@rvnealwrote:Next question, if you can provide some guidance please: Everything on my email pages has a Chinese character next to it. I don't understand Mandarin and so I would like to get rid of these superfluous characters. Any ideas?
Hi, welcome to the forums.
There have been a few posts about Chinese characters over the years, and a possible solution is to reload the page (using F5 or Ctrl-F5
Are you using IE? If so, possibly remove the temporary internet files/cache - or of course change browser if that works for you.
@rvneal, Which browser are you using at the moment? IE is short for Internet Explorer, do you have Google Chrome or Firefox on your computer?
Hi Neil0
The penny dropped after a while and I realised what IE stood for. I now check using Microsoft Edge and we've lost the Chinese characters. Thanks for everyone's help with this and my immense numptyness.