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DJMARKROBINSON
Beginner
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Message 1 of 5

Login Probs - Google Chrome

Haven’t been able to login to my online mail Via google chrome (mac) for about a week. 

have tried via Safari and it seems to work ok but I don’t use that browser generally 

anyone else or just me? 

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4 REPLIES 4
gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Login Probs - Google Chrome

Try clearing Chrome's history and cookies and if using a shortcut/favourite try using a new shortcut or favourite.

BT Email 

 

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DJMARKROBINSON
Beginner
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Message 3 of 5

Re: Login Probs - Google Chrome

Sadly didn’t work
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gg30340
Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: Login Probs - Google Chrome

When you cleared the history and cookies did you do it "for all time" ?

As regards the logon page, try using the "Email" button at the top right of this page.

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DJMARKROBINSON
Beginner
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Message 5 of 5

Re: Login Probs - Google Chrome

Yeah deleted all time and tried restarting etc
Any other ideas? Appreciate the help btw
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