For the past 2 weeks or so I keep getting locked out of email with the following web page when trying to log in to bt mail on my pc..
You're logged in to BT Yahoo
Make sure your BT Yahoo email is secure We've detected some unusual activity on your email account, and we think it may be compromised. As a precautionary measure, please follow the steps below to ensure your account is secure.
Download anti-virus software
The first step is to download up-to-date anti-virus software and complete a full system scan on each of your devices.
Even if you already have anti-virus software, in some instances it can fail to detect certain viruses, so its best to double check by downloading another anti-virus software. You can get further advice on our website at bt.com/secure
If you're a BT Broadband customer, you can log in to My BT to download BT NetProtect Plus. If not, we recommend downloading one of these free anti-virus software packages: McAfee Stinger, Microsoft Security Essentials or Sophos Antivirus for Mac.
Change your BT Yahoo password
Once you are sure that all your devices are virus-free, you need to change your BT Yahoo password. Make sure you choose a strong password that you haven't used before. You can get advice on choosing a strong password.
Log in to BT Yahoo with your new password
You're now ready to log in to BT Yahoo using your new password.
Update your password on your email client and/or devices
If you use an email client such as Microsoft Outlook or Mac Mail, you will need to update your password. You'll also need to update your password on any mobile or tablet devices which you use to check your BT Yahoo Mail.
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