Thank you for responding, but the issue here is not autocomplete, but a loss of the contact details altogether. If I click on contacts, many of them show a name only - no corresponding email address seems to be there.
Loss of people's email addresses would be frustrating at any time, but as my husband has recently died, it is particularly problematic as there are many friends I want to contact whose email addresses appear to be deleted from my contacts.
I have read the migrations update, and it suggests that BT are dealing with people who've lost contacts on an individual basis (see below). I would appreciate advice on how to get this advice, as I still hold hope that the addresses have not been deleted and are on a server somewhere.
- Loss of contacts – You have told us that after you have been migrated to the new platform, you have noticed that some of your contacts have been lost. There is no, known problem, which would cause this issue, but we would very much like to help anyone who finds themselves in this situation. If you have lost contacts since the migration, please create your own thread here on Community and we will reach out to help further
