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Beginner
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Message 1 of 5

Lost Contacts in New BT Mail

The exact same thing has happened to me overnight...can a mod please get in touch with me also

 

Thanks

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Moderator
Moderator
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Message 2 of 5

Re: Lost Contacts in New BT Mail

Hi @Macspot12a,

Welcome and thanks for your post!

Sorry to see you're having problems.  Can you see your contacts when you login to webmail here? >> BT Webmail <<

Post back and let me know please.

Cheers,

Robbie

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Beginner
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Message 3 of 5

Re: Lost Contacts in New BT Mail

When I go into contacts it says no contacts... Then when I look again it's shots a very old address book from years ago...very very annoying as two days ago everything was perfect

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Aspiring Contributor
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Message 4 of 5

Re: Lost Contacts in New BT Mail

Terrible state of affairs, half may emails no longer there and how do you get the new system to automatically add new email addresses for goodness sake! Has anyone managed to get any information from BT regarding this problem please.

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Beginner
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Message 5 of 5

Re: Lost Contacts in New BT Mail

All of a sudden all my contacts have reappeared

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