Hi @twg1 Welcome to the community and thanks for posting, I'm really sorry to see that you've lost some old emails. If the emails have been lost or deleted in the last 7 days we may be able to recover them if you follow these instructions on the BT.com help page. This guide is only applicable if you're still on the Yahoo email platform.
I've also sent you a Private Message with details on how you can get in contact with the mod team if that doesn't work and we can raise a case with our email experts.
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