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ClarkeStephen
Beginner
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Message 1 of 4

Lost all sent emails from my sent folder up to 15 December

 
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DavidM
Moderator
Moderator
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Message 2 of 4

Re: Lost all sent emails from my sent folder up to 15 December

Hi @ClarkeStephen and welcome to the community.

I'm sorry you've lost your sent emails. Have you been able to recover them? Are you seeing any error messages? Can you give us as much detail as possible and we'll try to help.

Cheers

David

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ClarkeStephen
Beginner
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Message 3 of 4

Re: Lost all sent emails from my sent folder up to 15 December

All I know is that all emails in my sent folder  up to the 15/12:20 have been lost. All other emails in other folders remain intact. 
consequently I am very worried that my BT account has been accessed. 

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ClarkeStephen
Beginner
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Message 4 of 4

Re: Lost all sent emails from my sent folder up to 15 December

David, thank you for responding to my post. Apologies if ihave duplicated my response.

only, I have just joined the community and not familiar with the process.

Anyway, all I can tell you is that all my sent emails from my sent folder up to the 14/12/20 have disappeared. Any emails that I saved to dedicated files are still there.

if you could provide a solution/ reason it would be very much appreciated- only I am a little concerned that my BT account has been accessed. 

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