Not sure how you mean “you can see when you logon to your BT mail account. If I go into settings and then contacts and then Default account all my email accounts option are there except my Btinternet.com account!
Did you try logging onto your email account via the BT Email link I posted in message 2 and if you can did you check to see if your contacts are there?
Can you clarify exactly what you have done when you deleted the account.
Did you delete your email account from your phone's email app or did you delete your email account from your BT account.
If you only deleted it from the phone's email app, it means the account was not actually deleted, it would still be available to be used from your BT account, however if you deleted from your BT account it means that it has been deleted and is gone.
If you have deleted it from your BT account you will need to follow this link in order to recover it.
Ok. I have logged into my btinternet.com email account as you suggested and all my old contacts are there. They are under mail.yahoo.com. Ok, if I try to set up my email address on my phone under yahoo and enter a btinternet. com mail account the BT account won’t let me. Can I somehow add a contacts and calendars to my email account in my iPhone from settings.
As you may have correctly guessed I am a techno nerd and don’t really understand half of what I am reading or doing. Your help is therefore greatly appreciated.
Which app are you using on your iPhone?
If you log onto your BT email account using the link I suggested and open the contacts you should export them as a CSV file to a folder which you can keep as a backup in case you need to restore them if all else fails.
Once you have set up your email account you can the "Import" the CSV file into your contacts on your phone.
When you set up your email account on your phone you will need to use the BT server settings that are on this link. The Yahoo ones are not the correct ones for a BT email address.
You are best to use the "other" option and enter the required details manually rather than letting the phone set it up automatically.