I have lost my email folders on my iPhone though they are still available on the web. What has happened, it all occurred when I had to reset my password.
also I can not create new folders, error messages says “the mailbox couldn't be created on the server”
what is going on this is not good enough I need to have constant access to my email for work.
Are you either a BT broadband customer or paying for Premium Mail? If neither, your mail service will have been downgraded to basic which is only available via webmail.