cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jollier1
Beginner
616 Views
Message 1 of 3

Lost email folders

I have lost my email folders on my iPhone though they are still available on the web. What has happened, it all occurred when I had to reset my password. 
also I can not create new folders, error messages says “the mailbox couldn't be created on the server”

what is going on this is not good enough I need to have constant access to my email for work. 

0 Ratings
Reply
2 REPLIES 2
licquorice
Distinguished Sage
Distinguished Sage
614 Views
Message 2 of 3

Re: Lost email folders

Are you either a BT broadband customer or paying for Premium Mail? If neither, your mail service will have been downgraded to basic which is only available via webmail.

0 Ratings
Reply
jollier1
Beginner
424 Views
Message 3 of 3

Re: Lost email folders

I am a bt broadband customer so I should have full access to my mail. 

0 Ratings
Reply