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TimBerman49
Beginner
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Message 1 of 3

Lost email folders

How can I restore email folders that were lost when bt transferred me from btyahoo to the new - and awful btmail

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Lost email folders

How do you access your email account. Is it with a web browser or with an email client/app?

Where did you have the folders set up. Was it when you log onto your email account using a web browser or when you access your email using an email client or app?

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TimBerman49
Beginner
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Message 3 of 3

Re: Lost email folders

Hi,

 

I access e.mails via Edge and I have my email folders there when I open bt.com.

Not all folders are missing but sods law those that are missing are ones I use regularly

Thanks,

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