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JEMS
Beginner
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Message 2 of 2

MY btinternet EMAILS have disappeared - a whole year

Hello there - A whole year of emails has disappeared from both my MAIL account and from the underlying btinternet account. I have not changed any settings and I have certainly not deleted them myself. I have lost a year from approx 20th March 2019 onwards. Any help would be appreciated. There must be an issue at the BT end? 

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JEMS
Beginner
352 Views
Message 1 of 2

btinternet emails have disappeared - a whole year

Hello there. I have lost one year of emails without actually doing anything to my system. I did not delete them and I have not changed any setting. I have lost all emails from the end of March 2019 through to the end of March 2020. Surely a glitch at the bt end? I would truly welcome any suggestions. They are not showing in MAIL or in the underlying btinternet account. Thank you. 

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