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Kateh1
Beginner
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Message 1 of 2

Mail stuck in Outbox

I received an email from BT a few days ago stating I would not receive any more emails until I upgraded to their new system.  A very helpful email talked me through the process of deleting the old account and adding a new one with the correct settings.  It also mentioned that afterward some people might have a problem with sending mail and it getting stuck in the Outbox and gave instructions on how to deal with that.  

 

I have upgraded and am now receiving emails.  I received one from BT saying Welcome to your new and improved BT Mail at which point the original email disappeared.  Therefore I am not now able to see what I should do about the fat that I am unable to send emails and they are held up in my Outbox.  

 

I am using an oldish Iphone 5 and Outlook on an old Mac.

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Mail stuck in Outbox

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