Hi, I'm preparing to migrate to BT Broadband. I understand that although the BT Homehub is provided free, I don't actually have to use it. I am currently using the BT Business Hub 2701HGV which I'm more than happy with. Prior to actual migration, I assume there will be paperwork. Would there be the necessary information in this paperwork to enable me to reconfigure my BT Business Hub please?
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You should be able to just plug in a BT Business Hub and it will work without any further configuration.
Thanks people. I don't think I made myself clear. I'm currently using the Business hub configured to my present ISP's settings, i.e. username@domain and password. With connection type PPPoA and circuit identifier VPI:0 VCI:38. So my question is - where do I get my BT Broadband username and password from?
the hub username is the same for everyone email@example.com and the password is not required - if hub wants password then bt will do. the authentication is your phone number
As Webby said above your post, you just have to enter "firstname.lastname@example.org" as the username and leave the password blank (or enter "password" if you can't continue without one) and this will authenticate you on the BT RADIUS servers. Generally I like to advise customers to enter their router name instead of "anything" (in your instance you could put in "2701HGV@btbroadband.com") so we know what we're dealing with if we ever have to test your line 😉
Very useful information. Thanks everyone.