cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
pshaw
Beginner
232 Views
Message 1 of 2

Missing Emails

I have had a BT account for many years without a single issue, now a whole series of emails have gone missing from from inbox.  

They haven't been deleted, I know this because my trash folder has not been emptied for awhile and none of them are there.

Its like the last month of emails in my inbox have simply disappeared.  None of the recent emails moved to my subfolders are missing so this is only impacting my inbox.

If I cannot trust my inbox should I cancel my BT account and move to another email provider?  I am concerned about either a technical issue with BT that they are not telling us about, or a gap in their security.

0 Ratings
Reply
1 REPLY 1
MandyF
Moderator
Moderator
194 Views
Message 2 of 2

Re: Missing Emails

Hi @pshaw,

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thank you

MandyF

0 Ratings
Reply