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Bowlingman
Aspiring Contributor
1,807 Views
Message 31 of 2,146

Re: Monstrous new BT email upgrade

Thunderbird is an email client from the Mozilla stable, the designers of web browser Firefox

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rogpo
Beginner
1,778 Views
Message 32 of 2,146

Re: Monstrous new BT email upgrade

Nothing about this "upgrade" is an improvement.

Very annoying not to have tabs for open mails.

Also I cannot email members of our choir from my phone as the mobile versions has no access to groups. Luckily, the inbuilt Samsung mail on the phone has this facility.  I had to build the group lists again on the Samsung contacts list.

Strangely, my wife's sub-account still has the preferable old arrangement. How can we revert?

licquorice
Distinguished Sage
Distinguished Sage
1,777 Views
Message 33 of 2,146

Re: Monstrous new BT email upgrade


@rogpo wrote:

 

Strangely, my wife's sub-account still has the preferable old arrangement. How can we revert?


You can't and your wife's account will be migrated eventually.

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goldmankind
Aspiring Expert
1,767 Views
Message 34 of 2,146

Re: Monstrous new BT email upgrade

Make a Whatsapp  group   lot  easier  than emails anyway

rogpo
Beginner
1,755 Views
Message 35 of 2,146

Re: Monstrous new BT email upgrade

Thanks for reply ... oh dear.  One hopes they see sense (false optimism, no doubt).

DawnThomo
Aspiring Contributor
1,743 Views
Message 36 of 2,146

Re: Monstrous new BT email upgrade

I'm pretty sure we are stuck with it. The problem is that even with the advice on here, many people (including me) aren't confident navigating their way around a new system to adapt it and make it work for them - they just want to log on and for it to be user-friendly. I didn't have any problems with the old one at all, it was fine from the start. 

gg30340
Distinguished Sage
Distinguished Sage
1,735 Views
Message 37 of 2,146

Re: Monstrous new BT email upgrade

You are "stuck" with it. Your accounts have been migrated away from Yahoo and they will not be going back to the Yahoo system.

Did you look at the links that I posted earlier. They do offer some information and help how to navigate your way around the new system. 

It is not easy to make a mistake that can not be recovered by just unticking what you ticked and if you are about to delete something such as a folder, you will be asked if you are sure and you will have to acknowledge it before it will happen so if in doubt don't do it.

https://www.bt.com/help/email/we-ve-updated-your-email

https://home.bt.com/tech-gadgets/internet/bt-email-settings-tips-auto-reply-signature-11364367965932

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carolejane
Beginner
1,728 Views
Message 38 of 2,146

Re: Monstrous new BT email upgrade

Has anyone had the same problem as me, losing all my emails on the webmail, but still there on my phone and tablet?

Also no auto fill in send to box. 

BT allegedly listened to people and have improved on that basis, who on earth did they listen too???

goldmankind
Aspiring Expert
1,725 Views
Message 39 of 2,146

Re: Monstrous new BT email upgrade

I would suggest exporting all  mail and contacts to a gmail account for safety 

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carolejane
Beginner
1,720 Views
Message 40 of 2,146

Re: Monstrous new BT email upgrade

Thanks will do

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