I posted the original problem on this thread half thinking it was just me. I'm strangely reassured to find it's not. As there's been no improvement and as my email is, if anything, slower than it was, I've just set up a new email with a different provider.
"As there's been no improvement and as my email is, if anything, slower than it was, I've just set up a new email with a different provider. "
You must ask yourself whether that's not what BT wants - drive enough people off the service and you can close it down. Email for BT is all cost and no ha'pence - so 'losing' the service makes practical and strategic sense. BT will 'sell on' its email customers to a third party provider - probably with assurances that it's the best option for all and 'an improvement'. It may even sell-on the @btintermet.com domain name for email, so we won't even have to change our e-mail addresses. And the people they sell us on to will aim either to charge (why not?) or to market stuff to us.
Why would they go to all that bother when all they need to do is make an announcement that they will no longer be providing an email service with their broadband packages from xxxx date and you need to move your email to another email service.
This only works if you've already moved the message from Spam to Inbox, would seem sensible to have the option available when looking at spam messages (that shouldn't be there). Why on 28 June did all messages from this Community suddenly get directed to Spam when they had always come to my inbox. I use Thuderbird and only check webmail for the spam folder.
Sorry for any confusion, I was replying to message 621 regarding "safe sender" option not being available from the "more" menu when checking spam emails.
I can now add another bug to the ever growing list of reasons why BT email is unfit for use.
Tried to go from my drafts folder to my inbox & couldn't, as the pointer started flickering every time I moved it over the inbox button & clicks wouldn't work.
Was this whole thing put together by some sort of con artist, who managed to persuade BT he could do it for half the cost of anyone else?
Come ON BT; either fix it, revert to the Yahoo version or pay compensation for failing to provide an adequate service.
Well said Oddbodkin, any of three but preferably let's have it fixed as well as some compo.
Compensation - why didn't I think of that?50p per e mail for 6 years worth of zapped sent mails might do it