The contacts aren't auto completing because the email address is being put in the first name section when being transferred in some cases
To be fair to BT the folder (re) naming in the new system is improved, although you have to click on the 'write' box twice (not double click) to amend the whole folder name, so it doesn't work well, just offers a function not offered by the BT Yahoo software. But that's the only positive I have yet discovered.
Current issues on a PC using windows10
you cannot tag an email and then press the delete key, you can only select the command delete. This is basic usability.
The display is double spaced, and certainly not responsive to the UI. There is also no control over the double space.
Since my bt email has been updated when I click on to a message to open it the one below is shown. Also when I try to delete a message the one below the chosen one is deleted. Any advice would be appreciated. Thanks
@plasticfree I love your re-interpretation of the 'BT welcome to your new and improved email service' page. That's the first smile I've had since this debacle started.
While it's a shame your post has been censored, I am sure there are number of BT Community members who saved it in anticipation of it's demise!
Thanks for making me smile!
@SunnySkies yes that's what happened pick a contact go to edit the contact put the email in the email box name in name box if you have a name. It will then auto complete. You need to create an address book and then move the contacts from Main to the created address book. It will then auto complete
I think part of our collective problem is that address lists are built up through multiple feeds, including from our phone contact lists, as well as other address lists that e.g. Chrome gets hold of. The old BT Yahoo service brought these together so that when you searched on a name it looked in different places, but this BT Mail doesn't, or perhaps can't work out what's a name and what's an address (the '@' is normally a clue). Either which way the dynamic addresses actually stored in its contacts aren't the only address source for BT Yahoo Mail. In my partner's contacts were stored 244 blank addresses (no names or anything). I had similar. And lot's of addresses used regularly weren't there. And this is the old Style BT Yahoo Mail. Which must source its addresses from more than the Contacts it lists. But BT didn't know that, apparently, to encourage it's new version to look as widely. Hey Ho.