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Aspiring Contributor
578 Views
Message 1391 of 2,146

Re: Monstrous new BT email upgrade

Mail stopped working on laptop for me in the last hour.  Just get 'Log in...' with spinning icon - then opens up an empty template followed by 'Attempt aborted' and finally 'Sorry, this request could not be completed'.

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Aspiring Expert
573 Views
Message 1392 of 2,146

Re: Monstrous new BT email upgrade

BT's own mobile app and Blue Mail (mobile) are both not updating, although Outlook, (mobile) is. 

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Contributor
551 Views
Message 1393 of 2,146

Re: Monstrous new BT email upgrade

cheers
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Aspiring Expert
551 Views
Message 1394 of 2,146

Re: Monstrous new BT email upgrade

No access to emails, contacts, calendar, anything.

Utterly, utterly dire, especially from a supposed major player in the communications field.

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Aspiring Expert
541 Views
Message 1395 of 2,146

Re: Monstrous new BT email upgrade


@DanielSwrote:

Thanks for letting me know @Stephen5000 and @northwest.

I'm getting this investigated for you. As soon a I know more, I will post up here.

Thanks

DanielS


OK, I'll wait for the email notification, oh, I see a problem LOL  😂

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Contributor
471 Views
Message 1396 of 2,146

Re: Monstrous new BT email upgrade

Yes, it is apparently all KAPUT tonight. Great work BT, GREAT WORK!

I joked that one of the helpful contributors to this thread might say why not write your emails offline, well I'm lucky I did that tonight as I can't access ANYTHING.

Can't write any criticism for fear of being censured! In fact that last sentence will have the comment removed!

They're laughing at us!

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Aspiring Expert
398 Views
Message 1397 of 2,146

Re: Monstrous new BT email upgrade

It's kinda sorta working again, in a 1995 email service stylee of working...

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Aspiring Expert
387 Views
Message 1398 of 2,146

Re: Monstrous new BT email upgrade


@Oddbodkinwrote:

It's kinda sorta working again, in a 1995 email service stylee of working...


Yep, I'm back too, still, it gave me the time to watch that nice Joanna Lumley program on'telly... 🙂

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Aspiring Expert
358 Views
Message 1399 of 2,146

Re: Monstrous new BT email upgrade

It's beyond me why people can't just come on here and calmly ask is there an issue with the servers or BT mail or whatever. 

   Yes all the accounts went down on here first sign when the Gmail asked for credentials on the wife's account.

Dramatising never helps

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Newbie
344 Views
Message 1400 of 2,146

Re: Monstrous new BT email upgrade

So - what are BT doing/going to do. Today - apart from the slow load, fake error messages, unreadable print, lost contacts etc etc etc - we have lost it altogether - no Inbox, no Sent, no drafts. I am paying £90 pa for this and BT has basically taken away through astonishing and old-world incompetence, my entire and major email support identity. No-0ne has 'upgraded' anything IT as chaoticly as this since around 1980. Where have they been? Who is responsible? Who hired them? Who is going to fire them? Who is going to put it right? WHO IS GOING TO CONATCT US THE USERS AND EXPLAIN HOW THEY ARE GOING TO FIX IT - AND DON'T GIVE ME THE COVID 19 RUBBISH ABOUT 'NO-ONE HERE TO DEAL WITH IT'. THEY MANAGED TO **bleep** UP THE ENTIRE SERVICE WHILE COVID 19 WAS RAGING. I AM GOING TO STOP MY DIRECT DEBIT AND SOMEONE HAS TO SOLVE THIS.