I had assumed, or perhaps hoped that they had stopped or at least paused the migration, so that the stream of shocked customers had dried up. And would restart only when they had a working system to migrate people too. In which case, if that is true, well done BT
Or is that too much to hope for?
Seems to be a psychological technique. Let us whine and whine. Promise to do something and then not do it. Whining continues. Nothing happens. Everyone gives up and goes quiet. No more whining. Box ticked!
Anyone who is having new problems with the new email, and ends up on this thread will very quickly realise (1) it isn't just them (2) BT is very aware of the problems (well some of them) and is doing something to address some of them (3) there is already a weight of 'public' opinion to ensure BT realises this isn't just one or two people effected. Finally (4) they will have realised that number on the thread (including BT!) have suggested that a pro-tem remedy is a client (or a client like solution such as forwarding new emails to e.g. gmail.
So what we may now look forward to is recounting of any new horrors yet to be uncovered, or commentary on the effectiveness or not of any of the remedies. I note we are now at release 2.17.1 - though I've noted no material change to my experience. But then, I mainly use a client or mobile apps.
I note we are now at release 2.17.1 - though I've noted no material change to my experience. But then, I mainly use a client or mobile apps.
We have been on 2.17.1 for about 3 weeks now, and it fixed my calendar issue bringing it back to life (a fix only 'talk21' domain users would notice). I am looking forward to 2.18 where apparently I will then be able to see when a new email arrives as the notification number counter will be repaired!