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Bowlingman
Aspiring Contributor
2,070 Views
Message 21 of 2,146

Re: Monstrous new BT email upgrade

Totally agree, it's hopeless, complicated and not fit for purpose, I'll revert to Thunderbird

jethro
Contributor
2,064 Views
Message 22 of 2,146

Re: Monstrous new BT email upgrade

Just realised that when I got the  'popup' style I was using one of my sub accounts - just checked and that seems to have been migrated as it doesn't have Yahoo in the logo - but my main account and a couple of other sub-accounts are still with Yahoo - curiouser and curiouser!

I seem to remember some way in the dim and distant past when we were originally  promised the migration from Yahoo to BT Mail that there were to be no sub-accounts - is that true?

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goldmankind
Aspiring Expert
2,063 Views
Message 23 of 2,146

Re: Monstrous new BT email upgrade

Re  No  Tabs in  new mail.   The  way  to work around this is  to duplicate the tabs in chrome.  Not  sure if you can duplicate in Edge. In which case copy and paste the url  in more windows. Also  you  can open as many virtual  desktops and have as many number  of emails open.

   Bit  more  messing  about  but   you  can have  multiple emails  open  from the one email  all at the same time.

Peter 

gg30340
Distinguished Sage
Distinguished Sage
2,051 Views
Message 24 of 2,146

Re: Monstrous new BT email upgrade


@jethro wrote:

Just realised that when I got the  'popup' style I was using one of my sub accounts - just checked and that seems to have been migrated as it doesn't have Yahoo in the logo - but my main account and a couple of other sub-accounts are still with Yahoo - curiouser and curiouser!

I seem to remember some way in the dim and distant past when we were originally  promised the migration from Yahoo to BT Mail that there were to be no sub-accounts - is that true?


BT are in the process of migrating BTYahoo email accounts onto the "new" BTMail email system.

This is being done on an individual account basis so it is possible that a sub account gets migrated while the "main" account does not at the same time. 

You can not ask for it to happen but all BTYahoo accounts will eventually be migrated. 

When the last BTYahoo to BTMail migration took place in 2014 the main account and all its sub accounts were migrated at the same time.

On the BTMail system, you get 11 email addresses. They are not classed as main account and sub accounts. Unfortunately the BT website seems to be undergoing maintenance so I can not post a link but if you search for "How do I create and activate new BT Email address" it will explain the different types of BT email accounts.

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Wolfie59
Aspiring Contributor
2,012 Views
Message 25 of 2,146

Re: Monstrous new BT email upgrade

Yep, I think we'll all be abandoning the new BT webmail (those that can, of course) and using mail app on phone, or outlook.  I can't believe this was ever user tested, it's rubbish.

Bikertone7
Aspiring Contributor
2,000 Views
Message 26 of 2,146

Re: Monstrous new BT email upgrade

Like others I'm finding it unacceptably slow and how do you find unread emails if you select no preview pane? Can't see the option.

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Bowlingman
Aspiring Contributor
1,976 Views
Message 27 of 2,146

Re: Monstrous new BT email upgrade

I'll be reverting back to Thunderbird which automatically opens a new tab when you open a new email so that you're able to flick between them quickly and easily. Another problem I've found is that once an email is opened in another client (T'bird, WindowsMail etc.) then it disappears from BTMail whereas before the "upgrade" it was moved to the Trash folder and was still available for about a week or so - handy if you'd accidentally deleted one in the client.

licquorice
Distinguished Sage
Distinguished Sage
1,972 Views
Message 28 of 2,146

Re: Monstrous new BT email upgrade

Can't imagine why if you were using Thunderbird previously you would even consider using the abomination of webmail!

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goldmankind
Aspiring Expert
1,963 Views
Message 29 of 2,146

Re: Monstrous new BT email upgrade

Confused I have never used Thunderbird and have no idea what that is.  Apart from Virgil and his Thunderbird of course

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licquorice
Distinguished Sage
Distinguished Sage
1,956 Views
Message 30 of 2,146

Re: Monstrous new BT email upgrade

You may not have noticed that I was replying to @Bowlingman 

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