Since the upgrade all my previous sent emails are in some weird illegible code, some very important correspondence I cannot afford to loose, can a BT email wizzkid please contact me asap thanks
Thanks for reply, being bit of a technical numpty however not sure what all info means, except BT can't give toss re email. Well if they have caused all my sent emails to turn into mush I will be talking to them Monday have a song and dance, it's freaking me out, and weird no problems with inbox?
Some of us have had all of their sent mails completely zapped never to be seen again. Turning them to mush might just turn out to be an improvement
Just so that you are aware, the webpage you found was posted in late 2013 when the original migration from BTYahoo to the "old" BTMail was started and is not in relation to the present migration from BTYahoo to the "new" BTMail.
If you click on the first the "Do this Now" button it takes you to a page explaining it is about the 2014 move.
The webpages in relation to this migration from BTYahoo to the "new" BTMail system are below.
You may have missed this post regarding what BT are doing about the problems that have been highlighted.
I will not address your comments aimed at Sean.
It is I suppose wonderfully ironic that the new BT Web Mail ap has now just started to put BT Community e-mails into spam (as well as anything at all from Amazon!) They 'give' 250 safe sender slots, but I'm already using them up!
For those who have 'lost' sent mails - is it possible that (1) your original mail was set up as POP3 and not IMAP - in which case your sent mails may have been stored locally and not on the server - if you used Outlook way back that was the default - or (2) you now have your emails 'threaded' into conversations - in which case your sent emails may be located as part of a thread rather than being stand alone. Mind you, my money is still on (3) another BT **bleep**-up, as that's the most likely, frankly.