maybe its going to spam because your inbox is flooded with BT Community mail Solution rename spam Inbox mk 2
. So I had to put them in a 'safe senders' list. But that's an effort.
If you want to add a received email address to the "safe sender" list all you need to do is tick the box on the left hand side of your list of emails and then go to "more" in the menu bar and select "safe sender" and it will be added to your list.
If you have the email open, all you need to do is either click on "more" as above or move your mouse into the body of the email and a "reply all" arrow and a down arrow will appear at the right hand side. Click on the down arrow (more) and then select "Safe sender"
The "More" button in the menu bar is not unmarked and the other button is named when you hover over it. Maybe if you spent some time checking out all the menu buttons you will find other things that you are unaware of.
I do not use the BTMail app on my mobile devices, instead preferring to use a third party email app so I can not comment on what the BTMail app can or can not do.
As regards your comments about spam I can not assist you with that.
I was trying to assist you to cut down on the amount of effort you had to expend when placing email addresses into your "safe sender" list because you said " I had to put them in a 'safe senders' list. But that's an effort" but it would appear that even that is too much effort and not intuitive enough for you so I will leave you to muddle through.
Regarding BT Community mail going into Spam. Ticking Box and then More then looking for safe Sender in List which doesnt exist, but assume is not named Mark as not Spam ticking this option does nothing and Mail still goes to Spam.
I have added to safe senders in Mail settings.......Lets see if it still goes to spam now
Presumably it is because the email is in the spam box that it does not give you an option to add it to the safe sender list.
If you click "Mark as not spam" it should move the email into the Inbox where you can then use the "More" drop down box to add it to the safe sender list.