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ronnieturner
Aspiring Contributor
1,412 Views
Message 1 of 8

Move email address to another BTID

I’m looking for help in moving my BT email addresses to another BTID.
My current ID is about to be closed.
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7 REPLIES 7
NeilO
Moderator
Moderator
1,388 Views
Message 2 of 8

Re: Move email address to another BTID

@ronnieturner can you ensure that all your emails are associated to your current BT ID by following this process? Then send in your details on the 'click here to contact the mods' link.  You can find the link by clicking on my username.

Thanks

Neil

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DanielS
Moderator
Moderator
1,347 Views
Message 3 of 8

Re: Move email address to another BTID

Hey @ronnieturner,

The Premium Mail account I promised you has been set up and the emails have been moved across. It'll take up to 5 working days for the account to be changed to be completely free. As soon as it is I'll update you Smiley Very Happy

Thanks

DanielS

 

ronnieturner
Aspiring Contributor
1,343 Views
Message 4 of 8

Re: Move email address to another BTID

Thanks for your help Daniel...much appreciated.
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ronnieturner
Aspiring Contributor
1,282 Views
Message 5 of 8

Re: Move email address to another BTID

Hi Daniel.

Just received a bill for this.
Can you check please?

Thanks
Ronnie
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PaddyB
Moderator
Moderator
1,272 Views
Message 6 of 8

Re: Move email address to another BTID

Hi @ronnieturner,

Thank you for posting back. @DanielS is out of the office today, he is back in tomorrow and will follow up with you then.

Thanks

PaddyB

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DanielS
Moderator
Moderator
1,252 Views
Message 7 of 8

Re: Move email address to another BTID

Hi @ronnieturner,

Thanks for making me aware. I've removed that charge for you. Your account is known as a zero billed account so there won't be any charges going forward Smiley Very Happy

Have a great day.

Thanks

DanielS

ronnieturner
Aspiring Contributor
1,245 Views
Message 8 of 8

Re: Move email address to another BTID

Thank you...much appreciated