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Contributor
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Message 1 of 2

Moving between email sub-accounts

We have the one account, but have 5 different email addresses there (for kids and stuff).

I can't seem to move between them.

I can get the list of addresses to appear, with the option to delete etc.

But when I click 'inbox' it always takes me to one I don't want.

How can I click between them??

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Moving between email sub-accounts

It depends how you set them up. If you gifted them to other and they set up their own BTID then you would not be able to access them from your MyBT. You would need to log onto each account.

 

If you did not gift them you should be able to access them from your MyBT and if you log onto the master email account there should be a dropdown box at the email address box.

 

See link

 

http://bt.custhelp.com/app/answers/detail/a_id/50518/~/bt-mail%3A-understanding-the-different-types-...

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