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rhysdavies01
Beginner
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Message 1 of 97

My BT Email Calendar is not working on any of my devices - when will it be fixed ?

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My BT Email Calendar is not working on any of my devices - when will it be fixed ?

I am struggling to find out where to raise this as a fault too !

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unwina
Aspiring Expert
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Message 2 of 97

Re: My BT Email Calendar is not working on any of my devices - when will it be fixed ?

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Yeah its the same for me I already raised it earlier today but I'm guessing no one will be that interested as sadly its usually yahoo issues. Whilst BT/yahoo email starts off with the BT front end its still essentially the yahoo system. I use webmail and web calendar so if its from a server access and it may be a different issue. Hopefully someone might poke the BT people on here as its still down on the web versions. It does give some output on chrome for Pc but its not really workable and its very confused almost like there is an update been done but its trashed the system.

Of course you could ring up or report a fault on the front end system but i'm not sure anyone at the triage stage will know what it is and to be fair its not really a BT system if as I say its the yahoo version of BT mail.

rhysdavies01
Beginner
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Message 3 of 97

Re: My BT Email Calendar is not working on any of my devices - when will it be fixed ?

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I did not receive any response from BT re the issues and I did not have the time to raise with them via a phone call, but clearly BT recognised there was a problem even though it was not reported on the service pages. My calendar was fixed and working 24 hours after the problem was first noticed.

DouginSurbiton
Aspiring Contributor
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Message 4 of 97

Re: My BT Email Calendar is not working on any of my devices - when will it be fixed ?

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But stopped working again this morning!
Apacheche
Beginner
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Message 5 of 97

Re: My BT Email Calendar is not working on any of my devices - when will it be fixed ?

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Nope, my Calendar has gone all skeletal and is not usable. I don't know where or when I am to be..frustrating

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whwhwhw
Beginner
791 Views
Message 6 of 97

Re: My BT Email Calendar is not working on any of my devices - when will it be fixed ?

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total chaos in calendar formatting.

Where can we get reliable info on how to  get it to STAY working.

same on android calendar but strangely working on when I look at the iphone

This thread is certainly not SOLVED

Forgot
Aspiring Contributor
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Message 7 of 97

Re: My BT Email Calendar is not working on any of my devices - when will it be fixed ?

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My calendar format is absolute 
chaos - unusable.  I am trying to access past months and years to complete my Company Accounts.  These services are important and Bt are just running roughshod over their customers once again. 
 
Where can we get reliable info explaining what is going on? We need these services to keep working to arrange appointments and business events. 
DouginSurbiton
Aspiring Contributor
771 Views
Message 8 of 97

Re: My BT Email Calendar is not working on any of my devices - when will it be fixed ?

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Well said - I have the same problem!
whwhwhw
Beginner
756 Views
Message 9 of 97

Re: My BT Email Calendar is not working on any of my devices - when will it be fixed ?

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spent best part of an hour on phone this morning with bt help chap who was very thorough,  checking various things, and it looks like the problem is affecting users who have not made the transition from Yahoo to the full btmail…..   the  he compared his working calendar to mine and the url on working bt mail calenders is totally different.   the url on my corrupted calendar page is       https://calendar.yahoo.com    

He has forwarded everything to the mail specialists ( who we cannot deal with directly) and they should respond this evening or tomorrow morning.    

I get the impression these problems will not go away until there is a full clean transition from Yahoo...

let's see

w

gallivant
Aspiring Contributor
710 Views
Message 10 of 97

Re: My BT Email Calendar is not working on any of my devices - when will it be fixed ?

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We have had the exact same problem with one of our email sub-accounts, the main one that has our calendar. However all our other sub-accounts the interface displays correctly albeit we don't have any calendar entries/reminders for these other email sub-accounts.
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