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Distinguished Sage
Distinguished Sage
292 Views
Message 11 of 12

Re: NO EMAIL LOG IN

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Getting a new email address from BT will not let you access your present email address and your emails.

 

You should contact Live Chat https://bt.custhelp.com/app/chat/contact_chat/queue_id/470/c/5627,5634

 

and see if they can reset your password and get you access to your account.

 

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maverickmalvern
Contributor
285 Views
Message 12 of 12

Re: NO EMAIL LOG IN

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THANK YOU SO MUCH.  SPOKE  "LIVE"  ON THE CHAT SYSTEM AND A NEW PASSWORD SUPPLIED.

I NOW HAVE ACCESS.  JUST BRILLIANT.  THANK YOU

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