cancel
Showing results for 
Search instead for 
Did you mean: 
Distinguished Sage
Distinguished Sage
759 Views
Message 51 of 146

Re: New BT Mail Layout

No.

Nantybig
Contributor
718 Views
Message 52 of 146

Re: New BT Mail Layout

Woke up to this, early this morning Smiley Surprised when it appeared to be just drawing its first breaths.

Persevered for an hour or two then went for a walk for an hour or two to clear my head.

It appears to be working reasonably well now but is certainly slower than the old system.

After lots of fiddling at the margins I've now got it set up reasonably well..............I think........ but we'll see !

It reminds me of such as Ebays recent re-hash of their purchase and selling pages which look a bit fancier, however on the old pages I can see at a glance all the info I need on one page, but to see the same on the new pages I have to click back and forth thereby wasting time.

Change for change sake I wonder ?

After reading online about both BT and Ebay it appears that both companies simply change what they want without asking customers, or customers having asked for the changes, correct me if I'm wrong. Smiley Very Happy

There is mention in previous posts about gathering email more efficiently via other sources, such as Thunderbird, which I use, but that's not the point, I pay for my BT email accounts and expect BT to provide a superior service and experience, to such freeware as Thunderbird.

Two things in closing:

1) Wouldn't it have been nice if BT sent all email accounts an email month giving or so's notice of the impending new system, they can certainly send out plenty of emails to try to ell stuff !

2) Isn't Adblock plus great, though it gets rid of the ads, there is still the lump of wasted page still there, I don't know about anyone else, but I buy what I need, not what an say's I may need. Smiley Wink

Distinguished Sage
Distinguished Sage
707 Views
Message 53 of 146

Re: New BT Mail Layout


@Nantybig wrote:

 There is mention in previous posts about gathering email more efficiently via other sources, such as Thunderbird, which I use, but that's not the point, I pay for my BT email accounts and expect BT to provide a superior service and experience, to such freeware as Thunderbird.


 


The point is that email was never designed to be collected via a Web browser and as such will always be a bodge when it is, which is why email clients are far superior in all respects. You pay for an email service, whether you choose to use BT's web offering or a mail client is your choice. As I have said on many occasions, you can just about eat soup with a fork but it wouldn't be the implement of choice.

Nantybig
Contributor
693 Views
Message 54 of 146

Re: New BT Mail Layout

So should BT be thinking about developing their own email client to give their customers the best of both worlds, if not why not ?
Distinguished Sage
Distinguished Sage
685 Views
Message 55 of 146

Re: New BT Mail Layout

Why would they need to? There is a multitude of extremely good clients already out there. MSOutlook being the client of choice, but that is not free.

Distinguished Sage
Distinguished Sage
685 Views
Message 56 of 146

Re: New BT Mail Layout

There are plenty very good free email clients to choose from and going by BT's past history when they develop any software it usually turns out to be pretty useless plus how could they sell advertising space if they were to do that.

locktech
Beginner
579 Views
Message 57 of 146

Re: New BT Mail Layout

Agree useless new layout and nothing is handy designed by a cretin

Moonraker69
Newbie
399 Views
Message 58 of 146

Re: New BT Mail Layout

Have been a totally loyal BT customer since 1980's and now so totally fed up now with the way this BT mail update has been handled in the absence of any true support or customer service as promised during many phone calls to try to resolve these e-mail issues, compounded by their continous price increases.

There is definately no benefit in being a loyal customer so bye bye BT, now moving everything to another company for Phone, Broadband and TV etc.

 

Distinguished Sage
Distinguished Sage
386 Views
Message 59 of 146

Re: New BT Mail Layout

Your choice of course but don't forget your BT email accounts and contents will be deleted unless you take out a BT Premium email subscription at £7.50 per month so make sure you either do that or move to a new email provider and inform all your contacts.

0 Ratings
wildings55
Beginner
356 Views
Message 60 of 146

Re: New BT Mail Layout

New email setup is hopeless. Please revert back to the previous layout as I'm now having to use a different system. Am seriously thinking of changing from BT altogether.