New BT e mail, images not downloading in e mail client

[landie57]

For the last week or so I have noticed the images and content of e mails are not opening when viewed in e mail client, MS Outlook. An example is email adverts from Screwfix, none of the content opens, similar problems occur with email from others eg Dash4it. I use MS Outlook because despite the 'improved' Bt mail I find Outlook far more user friendly.

Have others had this problem? Example below.

[licquorice]

Works fine for me with Outlook 2010

[gg30340]

You should check in your Outlook Options settings to see if you have it set not to download images. I think it will be in the section "Trust Centre" or something similar.

[landie57 · Accepted solution]

Anti virus (AVG) updated and problem resolved.