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mrtilly
Contributor
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Message 1 of 3

New Bt mail

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I  received the email to say my email had been upgraded to the new Bt mail. However it was not my main email address it was one of sub ones.  Are they rolling it out by each email address I thought it would  be your account, therefore all your emails changed over to the new Bt email.  

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: New Bt mail

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The migration from BTYahoo to BTMail is presently being done on an individual email basis and is not per email account and sub-accounts.

It is a slowly rolling process and could be some time until all your email accounts are moved over.

mrtilly
Contributor
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Message 3 of 3

Re: New Bt mail

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thanks for providing that information that has cleared things up.

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