Over the last few days we have had a BT update come through, which we downloaded onto both a laptop and the main pc.
I have had a lot of trouble opening one or two e-mails since this was done, and it does not make sense why I can open some e-mails and not the rest
Everthing seemed fine before the BT updates, so is there a problem with them
The Laptop computer is working fine now but the pc just will not open certain e-mails at all.
Bt did a test in the system but when the e-mails came through I could not read them at all on the main pc
What BT update, was it for the BTDesktop Help. If it was I would uninstall BTDesktop Help. It can cause problems on some compters and is not needed for anything on your computer or to enable your omputer to connect to the Internet.
Thanks for your help, that seems to have corrected the problem