cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,250 Views
Message 1 of 6

New Email format Login email autofill disabled?

Since the new email format has gone live it will not autofill my email user name. I have to type it in every time. 

0 Ratings
Reply
5 REPLIES 5
1,238 Views
Message 2 of 6

Re: New Email format Login email autofill disabled?

Autofill is a function of your browser. The url has changed you will need to save the new details.

0 Ratings
Reply
1,229 Views
Message 3 of 6

Re: New Email format Login email autofill disabled?

The autofill is a feature of your browser not BT.

 

0 Ratings
Reply
1,218 Views
Message 4 of 6

Re: New Email format Login email autofill disabled?

Thank You . However I have deleted my saved password then logged in again and saved but I still have to type my full email address
0 Ratings
Reply
1,206 Views
Message 5 of 6

Re: New Email format Login email autofill disabled?

Go into your browsers settings and go to the Saved Passwords and check to see if your BT username and passwords are stored. If they are, find the one that is stored for your BT email account and delete it. You should then be offered to save it again the next time you are logging on.

0 Ratings
Reply
1,196 Views
Message 6 of 6

Re: New Email format Login email autofill disabled?

Thanks That is what I did.
0 Ratings
Reply