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ShirleyColl
Beginner
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Message 1 of 4

New Emails go to 'trash'

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Hi
My emails have just started to go into trash can you help please
Shirley

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3 REPLIES 3
Moderator
Moderator
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Message 2 of 4

Re: New Emails go to 'trash'

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Hi @ShirleyColl sorry your emails were going to the trash folder in error. 

Did you get this issue resolved? If not check your filters. It could be one of the filters you have set that is causing this and if you remove the filter the issue would be fixed.

Post back and let me know how you get on.

cheers
John 

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ShirleyColl
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Message 3 of 4

Re: New Emails go to 'trash'

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Hi
Yes I managed to sort it with the filters strange thing is I had never put that filter on in the first place. There were four additional filters on too.
Thanks for getting back to me.
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Moderator
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Message 4 of 4

Re: New Emails go to 'trash'

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Hey @ShirleyColl

Thanks for posting back and great to see you got this sorted out Smiley Happy

Cheers,

Robbie

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