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Hola peeps, I’ve bought a new laptop, and am having trouble installing BT email in Outlook.
I have 4 devices, that I want to run Outlook on, through Office 365, so I can sync emails and calendar.
Any help appreciated , TIA
Solved! Go to Solution.
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Re: New Laptop - cant set up with IMAP
Are you presently a BT Broadband customer or are you paying for your email through a BT Premium email account?
If neither of the above your email account may have been downgraded to a BTMail Basic account which can not be used with an email client
See link
https://www.bt.com/help/email/bt-email-products
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Hi GG, I am a Broadband customer
I've now sorted the problem !!
I was trying to set up with my old @btopenworld, and not the @BtInternet one !!
The old one still works on my old laptop though !
Thanks for your reply