If you’re forgotten your password (it’s so easily done), you need help setting up your email or you’re having problems with your email account please follow the step by step instructions to get help setting up and fixing any email issues you’re having.
Simply answer a few questions about your email account and what you need help with, and we’ll help with the rest.
Each step includes a helpful picture to keep you right.
We’d love to get your feedback on whether this helped you so please post on this board to let us know how you got on.
Did you get the help you needed? Help others by clicking on ‘Mark as accepted solution’
Show your appreciation! Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You