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SallysallyAB
Beginner
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Message 1 of 7

New Primary email address

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Hi

I would like to make my sub email account the primary account for my BT Yahoo account owing to large amounts of 

Spam/Spoof/Phishing emails.I would then be able to delete my current primary account.

 

After browsing this forum I understand that this can only be done by Forum Moderators and not by myself.

 

Please could someone help me if possible.

Thank you.

 

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: New Primary email address

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mods will post a contact us link 


 

contact mods.jpg


After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email



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Moderator
Moderator
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Message 3 of 7

Re: New Primary email address

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Hi SallysallyAB,

 

Welcome to the community forum and thanks for your post!

 

We can help you change over the email address from here.  Click on my username and you'll see the link to send us your details under the "about me" section.

 

Cheers,

 

Robbie

Community ModeratorRobbieMac
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SallysallyAB
Beginner
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Message 4 of 7

Re: New Primary email address

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I would be grateful if David Moon could let me know by email whether he has received the email I sent him

 

today as it appears my incident has been closed prematurely .

 

Thank you.

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SallysallyAB
Beginner
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Message 5 of 7

Re: New Primary email address

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I would be most grateful if David Moon could please confirm to me by email that my 

 

original  Primary email address has been deleted from my account.

 

Thank you.

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Moderator
Moderator
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Message 6 of 7

Re: New Primary email address

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Hi SallysallyAB,

 

Thanks for posting. As per my last email, I've removed the old address from your account and replaced it with your chosen primary address.

 

Cheers

 

David

Community ModeratorDaveM
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SallysallyAB
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Message 7 of 7

Re: New Primary email address

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Just an update to say that David Moon of the Forum Moderators has provided

excellent service and has now resolved my problem.

 

Many thanks David.

 

 

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