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Mx100
Beginner
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Message 1 of 4

New broadband no Email

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Hi I am a new BT broadband customer the broadband is working fine, the problem is my Email does not appear to be set up. I have been told by the help chat line it would be working in another 24 hrs but it is still not working.
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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: New broadband no Email

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can take a couple of days after broadband activation before email works



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vofsanity2
Recognised Expert
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Message 3 of 4

Re: New broadband no Email

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@Mx100 wrote:
Hi I am a new BT broadband customer the broadband is working fine, the problem is my Email does not appear to be set up. I have been told by the help chat line it would be working in another 24 hrs but it is still not working.

As you may know BT are launching a new email service for new Broadband customers in summer 2013.  I would ask BT if you will get the new service or the BT Yahoo service and if the new one when. I for one would be interested in the answer.


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Mx100
Beginner
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Message 4 of 4

Re: New broadband no Email

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Thanks rang BT they sorted it out after another 24 hrs.
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