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Aspiring Contributor
Message 1 of 1

New messages won't send but replies will

I'm having an odd issue with BT Mail.


When I write a new email, whether in my email client (Thunderbird) or using Webmail, then send it, a copy moves immediately to the sent items folder but the recipient doesn't receive the email.  I've tried sending to my son's hotmail account and my work email and both behave the same.


Bizarrely I can reply to emails from both sources with no problem.


This has just started happening today and I've had no problems for a couple of years with BT Mail.


Anyone else experienced this?

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