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2rd
Beginner
809 Views
Message 1 of 2

No Verification code

I cannot log into my Bt email as I am getting a message advising me that suspicious activity has been noted on my account so I need to verify my details to change my password.  But I am not receiving the verification codes either by text or alternative email (all details are correct).  Is anyone else having this issue or had it in the past and how can I get logged back into my email

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1 REPLY 1
gg30340
Distinguished Sage
Distinguished Sage
799 Views
Message 2 of 2

Re: No Verification code

If you phone BT 0800.800.150 they should be able to help. They do not need to access your computer to help so if they ask to do that say no.

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