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Tikaneko
Newbie
191 Views
Message 1 of 7

No gmails account yet my bt emails double up in gmail on my phone

I have a bt account and no other, yet on my phone emails go into gmail as well as my bt account. How, why and can I stop this from happening?

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Distinguished Sage
Distinguished Sage
189 Views
Message 2 of 7

Re: No gmails account yet my bt emails double up in gmail on my phone

do you have android or iphone? if android you would setup gmail account to access apps in playstore



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Distinguished Sage
Distinguished Sage
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Message 3 of 7

Re: No gmails account yet my bt emails double up in gmail on my phone

How do you access your email on your phone? Did you set up your BT email account on the gmail app? 

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Tikaneko
Newbie
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Message 4 of 7

Re: No gmails account yet my bt emails double up in gmail on my phone

Always had bt email but now you have me thinking, I think I need to look further into my accounts as I am no longer with bt just my email address is the same as I have had for years.

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Distinguished Sage
Distinguished Sage
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Message 5 of 7

Re: No gmails account yet my bt emails double up in gmail on my phone

As an aside, if you are no longer with BT and are not paying £7.50/m for Premium mail, be aware your account may be deleted at any time without warning.

Tikaneko
Newbie
148 Views
Message 6 of 7

Re: No gmails account yet my bt emails double up in gmail on my phone

Didn’t know that, thank you for the warning

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Distinguished Guru
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Message 7 of 7

Re: No gmails account yet my bt emails double up in gmail on my phone


@Tikanekowrote:

Didn’t know that, thank you for the warning


So if your emails are important to you (including ones sent), make sure you've got some form of backup that doesn't rely on logging into email.