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licquorice
Distinguished Sage
Distinguished Sage
1,161 Views
Message 11 of 26

Re: Not all emails are getting through to me

@BaoBao  I recommend you take up the offer of help by the mods.

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BaoBao
Aspiring Contributor
1,150 Views
Message 12 of 26

Re: Not all emails are getting through to me

Yes, someone has been in touch and I've responded
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Andy_N
Distinguished Guru
1,134 Views
Message 13 of 26

Re: Not all emails are getting through to me


@BaoBaowrote:
Yes, someone has been in touch and I've responded

Excellent.

If you do get feedback for the issue, can you pop back with the reason given (or indeed a fix if that was the case)?

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licquorice
Distinguished Sage
Distinguished Sage
1,131 Views
Message 14 of 26

Re: Not all emails are getting through to me

pig2.GIF

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Andy_N
Distinguished Guru
1,117 Views
Message 15 of 26

Re: Not all emails are getting through to me

Gotta live in hope 😉

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DanielS
Moderator
Moderator
1,091 Views
Message 16 of 26

Re: Not all emails are getting through to me

Hi @BaoBao,

This is being picked up by some of our specialists to find out what's happening. It will take them a few working days to fully investigate. As soon as I get an update back, I will be in touch.

Thanks

DanielS

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prm1
Contributor
1,083 Views
Message 17 of 26

Re: Not all emails are getting through to me

... it seems something has now been changed for my email ... after over a month with absolutely nothing going into my spam folder I'm starting to see mails going in there - which now gives me the final decision as to whether they are spam or not - which of course is how it should work!

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shihan
Beginner
700 Views
Message 18 of 26

Re: Not all emails are getting through to me

I'm also having this problem, emails sent to me not appearing in either inbox or spam.  Is this a general problem or does someone need to look into my specific email account to sort it?

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psj
Aspiring Contributor
520 Views
Message 19 of 26

Re: Not all emails are getting through to me

I have the same problem and raised it as a different topic.  One suggestion was to submit the problem to postmaster@btinternet.com which I did but have not had a reply.

The other suggestion was that the sending email had to be DMARC compliant, but I don't have any control over that as it's sent from a Bulletin Board

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jaret139
Beginner
514 Views
Message 20 of 26

Re: Not all emails are getting through to me

I am like many it seems, having the same issues, with mail not being received!!!

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