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suzysue22
Beginner
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Message 1 of 3

Not being to receive emails in Hong Kong on my iphone

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I am currently in Hong Kong on holiday and since I arrived I am not able to pick up my emails on my iPhone when using the hotel wifi.  Never had this problem before can anybody help please?

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Not being to receive emails in Hong Kong on my iphone

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First of all don't change any settings/passwords etc. This seems to be happening on occasions and access is possibly being blocked by the ISP in Hong Kong. You could try from a different wifi source or failing that use webmail by logging in at https://home.bt.com/login/loginform?TARGET=$SM$https%3A%2F%2Fsignin1.bt.com%2Fbtmail%2Fsecure%2Femai... in a browser.

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suzysue22
Beginner
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Message 3 of 3

Re: Not being to receive emails in Hong Kong on my iphone

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Thanks will try that.  Off to New Zealand in a few days so fingers crossed its better there!

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