I have just found out that for the last few weeks some emails that have been sent to me have not been coming through. I have checked my spam folder and they aren't in there either. It seems to be from the same people every time. They are not getting a message their end that the email was not sent so these messages just seem to vanish. A couple of the messages were sent as a reply from one I sent them so it's not as if they've even typed my email address incorrectly. Can anyone help?
No they don't get any bounce back messages. As far as they are concerned the message is sent and received ok. A couple are private emails and one is a website email. Those are the ones that I know of. Who knows how many other emails I haven't received
I've had this problem on and off for a while now and when I've tried to contact BT they have been no help (going through my Outlook settings, and then saying it must be a problem with the other person's email...)
It's one of the reasons I am starting to use a different address for more important emails and hopefully slowly moving off BT, even though I've had that address for years.