cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Anology
Aspiring Expert
1,202 Views
Message 1 of 24

Numbers Nos Nein

Bt ID.jpg

 

Now I am a number.

When did this happen?

Are we all numbers?

Does my mum know?

 

0 Ratings
Reply
23 REPLIES 23
imjolly
Distinguished Sage
Distinguished Sage
1,196 Views
Message 2 of 24

Re: Numbers Nos Nein

strange  my login on W10 chrome and android are correct

what are you using to login?



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
gg30340
Distinguished Sage
Distinguished Sage
1,189 Views
Message 3 of 24

Re: Numbers Nos Nein

Clear your browser cache,history and cookies and stored username/password for the site and re enter it when you next log on.

0 Ratings
Reply
1,179 Views
Message 4 of 24

Re: Numbers Nos Nein

Sometimes, the system can be confused, if you are already logged in the forums, and then try to login to MyBt. It could be browser related, as suggested.

Make sure that you are logged out of the forums, before login to MyBt.

0 Ratings
Reply
Anology
Aspiring Expert
1,149 Views
Message 5 of 24

Re: Numbers Nos Nein

Thank you Sages.😍

Well I did go to the mountain.🤔

I used a new W10 Pro and apart from rearranging the alphabet refuses to login to BT mail. All ways.

Next I tried my W8.1 Pro and it too will only login to this place and no email but guess what - I can pay my BT bill but do absolutely nothing else BT wise.

So I must stick with my tired old W7 Pro as it does login and it doesn't tell me to go meditate, eat yogurt and consume cookies.😩

 

 

 

0 Ratings
Reply
Anology
Aspiring Expert
1,140 Views
Message 6 of 24

Re: Numbers Nos Nein

And it now works.

The proces is :

Login to gt mail get rejected - ☹️

Go to My BT

Log in to Pay My Bill

Go to support  - ask the community

From here go to Email.😄  And login in.

 

 

So much better now.

0 Ratings
Reply
Anology
Aspiring Expert
1,089 Views
Message 7 of 24

Re: Numbers Nos Nein

As this is the accepted solution - which someone has posted it is - I have just one question.

Shouldn't bt remind customers logging in their their email account takes at least 4 steps and two seperate logins?

 

 

0 Ratings
Reply
gg30340
Distinguished Sage
Distinguished Sage
1,084 Views
Message 8 of 24

Re: Numbers Nos Nein

Only if you do it by some convoluted route!

Save the following link to your computer and use it. One step, one login

BT Email 

 

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
1,077 Views
Message 9 of 24

Re: Numbers Nos Nein

@Anology 

that does not apply to everyone  most login in without problems - I do🙂



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
Anology
Aspiring Expert
1,072 Views
Message 10 of 24

Re: Numbers Nos Nein

So I save dthe link and this happens when I open it:

 

KKKcrashie11.png

My I restart the browser..... and now the convolueteded way doesn't work neither.

 

Can I close my mail account with bt and keep the broadband?

0 Ratings
Reply