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alasdaircoles
Beginner
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One of my BT Mail addresses not connecting through Apple Mail or MS Outlook

Promptly on 1 November my primary email address stopped working with Mail and Outlook on Mac and iPhone. Many hours with BT and Apple and countless adjustments have led no further apart from Mail on iPhone starting to work a few days later. BT's stock reply: 'We only guarantee webmail access so you need to talk to Apple/Microsoft'.

I'm now using Airmail 3 on the Mac.

Any ideas, anyone?

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