As the thread was in relation to an enquiry about BTMail I would suspect the answer only refers to BTMail.
To SeanD, is this for BTMail and BTYahoo ?
It was certainly possible to re-use a deleted subaccount after 110 days or so.
It's easy to prove.
Sorry for the delay in getting back to you, I have been out of the office.
If you are on BT Mail then no email address can be recycled. After the 60 days and the email address is deleted the same address cannot be set up again.
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I merely wish to report that my account still says that I have used 5 of my 11 addresses - whereas I have 3 in use and 2 inaccessible - still there. Is this what I am to expect?
Mine says i have used 11 of 11. I don't see a button to create a new address. There is one deleted unaccessible address from last year. This thread has got so long and convoluted, could someone tell me what the latest facts are? Is that it do i need to switch ISP if I need another email address? I don't want temporary addresses.
You do not need a new ISP if you want more email address. You can have as many as you want if you use gmail, Yahoo or any of the other free email providers to set them up.
This seems to show that the advice given here is still not right - Jonw is at 11 addresses and cannot create more. Could the Mods return to this and clarify what is happening?
@aoxm84 As far as I can tell, absolutely nothing has changed since I raised this. I still have two dead addresses taking up space and no way of removing them. And @jonw appears to have exhausted his 11 and cannot create more. I'm hoping that @SeanD can find a way of describing where we are definitively. It is rather like hiring two lawyers, you need a third to tell who is right.
I've not called BT having learned the hard way how pointless that is. They speak too fast and listen even quicker because they just want to get to the next step in their script.
gmail tastic thanks. If i do ditch my bt emails eventually I can move to a cheaper ISP too wahoo.